Volunteers are needed to help the United Ways of Chautauqua County facilitate the 2025 Volunteer Income Tax Assistance program locally.

Through the VITA program, United Way and community volunteers are able to provide free tax preparation services to qualifying residents, ensuring individuals and families in Chautauqua County receive every dollar that they are eligible for in their federal and state returns.

The program’s success hinges on volunteers who prepare tax returns, assist with intake, and provide critical translation services.

In 2023, VITA volunteers helped prepare 1,307 federal tax returns and 1,362 state returns, returning more than $1.9 million in refunds to local taxpayers.

“Volunteering for VITA is an impactful way to give back to your community,” said Amy Rohler, United Ways of Chautauqua County executive director. “From low-to-moderate-income families to individuals with disabilities and limited English proficiency, this program ensures everyone gets equitable access to their tax benefits.”

Training for tax preparation will begin soon, making now the time to sign up. Volunteers need no prior experience; all training and IRS certification are provided. Beyond preparing taxes, site support volunteers are needed for intake, welcoming clients and helping with paperwork. Additionally, translators, especially those fluent in Spanish, are much needed in order to help as many families as possible this coming year.

Volunteer opportunities will be available in Dunkirk, Jamestown, Mayville, Sinclairville and potentially other locations. Volunteers will be needed between January and April on Saturdays, weekday evenings and some weekday afternoons.

“The key to VITA’s success is our incredible volunteers,” said Joe Kwiatkowski, countywide VITA coordinator. “Their dedication ensures that millions of dollars are funneled back into our local economy, supporting families and building a stronger community.”

Those interested can call 716-483-1561, text “UWVITA” to 41444 or email volunteer@uwayscc.org.

The program will operate at community sites throughout Chautauqua County starting in late January. All scheduling of appointments will be handled by 211 Western New York, a free service funded in part by the United Ways of Chautauqua County.