The Resource Center's manufacturing division, a leading provider of military tactical gear, has been awarded certification to the ISO 9001:2008 standard by NSF International Strategic Registrations.
Attaining this high-level certification for the strength of its quality assurance system highlights The Resource Center's commitment to continually improving its operational performance and underscores its ability to meet customer needs.
"Having achieved certification to the ISO 9001:2008 standard, The Resource Center is able to validate the quality of our operational processes and the industrial sewing and assembly solutions we deliver to our customers," said Todd Frangione, quality manager of The Resource Center's manufacturing division. "As the industrial sewing and assembly of tactical gear market becomes more competitive, this certification provides a significant differentiator that shows current and prospective customers alike our commitment to complying with the most rigid international standards for quality systems and effective operating procedures."
Holding a banner proclaiming The Resource Center’s ISO certification are, from left, Brenda Brown, industrial quality assurance technician; James Nunes, quality control inspector; Ashley Waid, materials planner; Todd Frangione, quality manager; Tom Petroff, production and facilities maintenance technician; Lilian Logan, industrial quality assurance technician; and Gregg Bender, director of business operations.
Established by the International Organization for Standardization, ISO 9001:2008 is a standard related to quality management systems designed to enable organizations to ensure they meet the needs of customers and other stakeholders, while complying with statutory and regulatory requirements. As the world's most recognizable quality management standard, the ISO 9001:2008 standard helps organizations increase the efficiency of their operations, realize cost savings and continually improve the quality of their products and services.
In receiving certification by NSF-ISR to the ISO 9001:2008 standard, The Resource Center is able to highlight its commitment to providing customers with the highest level of quality assurance for its industry-leading industrial sewing and tactical gear solutions. Moreover, the certification demonstrates the company's ability to deliver a well-defined quality management system that complies with the most stringent international standards. In addition, with certification to ISO 9001:2008, The Resource Center's manufacturing division can ensure its operational performance meets customer needs while motivating and further engaging its employees with more efficient internal processes.
The Resource Center is dedicated to providing training and employment opportunities for people with disabilities. Employees are trained in industrial sewing and assembly of military tactical gear that give the U.S. Department of Defense the highest quality gear made in America. With an advanced industrial sewing capability and superior customer service delivered by experts who understand military markets, The Resource Center helps the U.S. military and other customers meet their unique needs. The ISO certification demonstrates The Resource Center's ability to provide the highest level of quality for all of its existing and potential customers, both military and non-military. Headquartered in Jamestown, The Resource Center has a certified quality management system to ISO 9001:2008 that includes manufacturing sites in Dunkirk and Buffalo.
More information about TRC can be accessed at www.resourcecenter.org or by phoning 483-2344.