Jamestown residents tipped The Post-Journal off to a scam recently. According to the tip, the scammers said they were caretakers of the "Windows Operating Errors Department" and that there were viruses in the computers of people they were calling. For their "help," the scammers allegedly wanted between $80 to $120.
According to the Windstream Trap and Trace Department, this is a phishing scam. Phishing scams attempt to obtain confidential information such as credit card numbers, usernames and passwords by masquerading as a trusted entity. A single charge to the credit card puts credit information on file for the scammers. They also attempt to get their victims to download remote control software which would run in the background of the computer for months or even years without being noticed, collecting private information.
Citizens are urged not to take unsolicited calls, and only talk to the representatives of the companies they call themselves.