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The Power Of Positive Feedback

August 18, 2013
By ELIZABETH P. CIPOLLA (, , The Post-Journal

In my profession, I'm asked to deliver leadership training on many different topics. One topic I always approach with bittersweet anticipation is delivering positive feedback. My "sweetness" comes from happiness in knowing there is another company who cares about their people and strives to encourage their development. My "bitterness" comes from my realization that many of us have become so caught up in our hectic, fast-paced adult lives that we must learn how to stop and say something kind to those we lead. Wouldn't it be great if kind-spirited words of feedback naturally rolled off of our tongues regardless of how busy we were in that moment, or if we felt we had the time?



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