Coleen Christy GMAC Real Estate has opened a new, full-service residential and commercial real estate office at 474 Fairmount Avenue in Jamestown.

Providing customers with the best level of service is what led realtor Miguel Colon to work for Coleen Christy.

''Our priority is to make clients happy, not to fill our pockets,'' Colon said.

''We are extremely proud to join the Jamestown community and look forward to doing business here. As a member of the GMAC Real Estate family, we have offices in Warren and Bradford, Pa. and this new office is just another way we're reaching out to provide our customers with the highest level of service available,'' said owner Tony Siliano.

To better serve the needs of local buyers and sellers, Coleen Christy guarantees, in writing, the steps sales associates will take on behalf of buyers and sellers.

''Our Premier Service program was created following extensive marketing research revealing what customers really want from their real estate transaction: value and control,'' Siliano said.

''They want value when measured against the commission they pay, and they want the feeling of control that comes from being informed about and involved in all aspects of the home buying and selling process. We even go so far as to ask our customers to survey us under the transaction and tell us how we did. Nationally, GMAC Real Estate maintains a customer satisfaction rating of more than 94 percent, well above the industry average,'' Siliano said.

For more information, visit the office at 474 Fairmount Ave., Jamestown, call 665-3910 or visit www.coleenchristygmac.com.